Posted: Friday, May 12, 2017 2:11 PM
TO APPLY: Please go to Axiomllc.com > Careers > Central Administration - Intake Specialist/Administrative Assistant Job Description: Do you want to be the first employee to talk to our clients when they call? Do you want to be the go-to person for a department when it's crunch time? Do you believe that you can provide best-in-class customer service to a broad customer base? If so, we want you here! We are looking to add 2 outstanding professionals to our Central Administration Team We are hiring for several shifts. All shifts are Monday - Friday and fall between the hours of 7am - 7pm *Overtime opportunities are occasionally available. The Intake Specialist/Admin role is responsible for - Providing excellent customer service in a fast paced environment - Screening phone calls for the company - Answering phones to gather information on new cases - Assigning new cases to medical staff in accordance with state licensing laws - Performing Central Admin duties to multiple departments as delegated - Aggregate, calculate and input business intelligence following company best practice - Strong communication skills, with an emphasis on telephonic and written correspondence - Solid judgment and decision-making skills to evaluate situations, establish priorities, and resolve matters - Using logic and reasoning to reach conclusions and creates solutions - Developing and maintaining cooperative and professional relationships with fellow employees, supervisors and leadership from various departments In-depth company-specific paid training is required and provided. Skills Required: - Bilingual - Spanish - Average typing of 50 WPM - General computer knowledge, including proficiency in Microsoft Suite - Ability to work in a fast paced environment with various departments - Ability to multi-task - Remaining calm and composed when a caller is distressed/upset - Strong organization skills - The ability to establish priorities and pass on information as needed - Desire to learn - Punctual and dependable - Positive attitude - The ability to think quickly - Adapts well to change - The ability to follow specific instructions/procedures - Upholds our Mission, Vision, and Values; Treats people with respect; Keeps commitments; Inspires the trust of others; Works ethically and with integrity *Aptitude test will be administered if selected following initial application This position is eligible for full benefits including medical/dental/vision, 401k with company match, paid vacation time, and much more. Company Description: Axiom Medical specializes in providing complete occupational health services for the total life cycle of our client's employees. We are experts in the fields of workers' compensation, disability case management and OSHA-mandated medical programs. Unlike our competitors, who manage programs using inexperienced associates, Axiom guarantees that our clients will have only the most qualified, top-level people doing the actual work. Mission Statement: Our mission is to provide outstanding, innovative, and effective work-related healthcare services to employees, positively impacting their lives, and providing meaningful return on investment to their employers.
• Location: Houston
• Post ID: 54787263 houston