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Posted: Wednesday, June 14, 2017 11:03 AM

Position Description:

Consultant/Callidus IT Technical Support

Position Summary:

The Production Support Analyst is responsible for identifying, diagnosing and resolving application issues to ensure optimal performance and usability for the ELC platform and providing root cause analysis with recommendations for improvements.

Should be experienced in Insurance Industry and Producer Management and Incentive Compensation.

The employee will support and maintain multiple applications and web sites with various duties such as change management, application deployments including patches, technology installs/updates, troubleshoot production issues, monitor multiple environments (e.g. dev, QA, UAT, prod), assure that production applications meet SLAs, interact with developers on new capabilities and support needs, and produce relevant documentation to ensure moves, applications, components, and web services function securely and efficiently.

Position Requirements:

The Ideal Candidate will have:


Bachelor’s degree in Information Technology or related field.

3 years of programming experience in a UNIX Scripting, Database Developer, supporting ETL platform.

6-9 years of experience in Application/Server support.


2+ years Unix scripting experience

2+ years DB Developer experience

2+ years to support ETL platform

Experience in Callidus platform is preferable.

Strong written and verbal communication, presentation and interpersonal skills

Proven ability to work in a cross-functional, fast-paced environment, and to lead and drive related initiatives

Strong analytical skills, combined with good business judgment and ability to communicate with immediate management

Collaborative working style and ability to work with external and internal teams

About Us:
American International Group, Inc. (AIG) is a leading global insurance organization. Founded in 1919, today we provide a wide range of property casualty insurance, life insurance, retirement products, mortgage insurance and other financial services to customers in more than 100 countries and jurisdictions. Our diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security. AIG common stock is listed on the New York Stock Exchange and the Tokyo Stock Exchange.

Join our Talent Network at Additional information about AIG can be found at and | YouTube:> | Twitter: @AIGinsurance | LinkedIn: These references with additional information about AIG have been provided as a convenience, and the information contained on such websites are not incorporated by reference into this press release.

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• Location: Houston

• Post ID: 57387493 houston
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