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Posted: Friday, March 17, 2017 9:02 PM

Position Description:
This position will report to the Head of Global Meeting Services and represents Global Meeting Services to ensure that it is viewed by Executive Management, staff, and AIG businesses as a best-in-class meeting and event planning partner able to achieve the unique business objectives, keeping customer needs and company goals upper most in mind. Ensure that all events are well-managed from a financial and resource standpoint in the Americas and excel in policy implementation, logistical execution, and business presentation.

Primary Responsibilities:

• Manage the Americas Strategic Meeting Management program by working with Global Head of M&E, planners and key stakeholders in the markets
• Keep up with the maturity of the US program and look for advancements in process efficiencies, education and technology advancements for planners
• Establish traction or thorough visibility of Meeting & Event activity in LAC
• Identifies key supplier relationships and manages the ongoing supplier relationships to achieve significant cost savings and process efficiencies
• Management of event management technology tool’s (Cvent) users within the Americas; provide attendee management and Mobile App education
• Review meeting/event contracts
• Strong focus on Efficiency Management, Customer Service and Cost Saving
• Provide hands-on event project planning and logistics for select training, client and executive-level meetings
• Create event budget plans, provides regular oversight and management of the same with accountability for variances, and driving savings
• Utilizes management level reporting tools and templates through Cvent
• Driving best-practices throughout the organization

Position Requirements:

Requirements and Qualifications:

• 5 or more years of corporate event planning or convention services experience (as in-house planner, independent planner, convention services staff, or third-party intermediary)
• 5 or more years of hotel and convention center contract negotiation experience
• Strategic Meeting Management experience
• Excellent presentation and communications skills with all levels in the business
• Attention to detail and commitment to quality
• Experience working across multiple countries and cultures is preferable
• Demonstrated on-site event staff leadership
• Financial forecasting and trending experience in the hospitality industry
• Bachelor’s degree (hospitality related degree or BBA preferred)
• Exceptional customer service skills
• Exceptional technology skills
• Good problem solving and decision making skills
• Ability to handle multiple projects simultaneously
• Some travel required

Key Attributes:

• Proven track record of strong staff leadership, continuous improvement and project management
• Project management oriented approach to event planning, with specific emphasis on project planning and process mapping skills
• Detailed understanding of event and conference contract terms and conditions such as attrition and concessions, and the ability to draft and negotiate such terms and conditions
• Planned and managed multiple events with specific focus on incentive events, training events or CEO-level meetings and events.
• Experience with technology that supports event planning (Lanyon or Cvent) is a plus
• Certified Meeting Planner (CMP), Certification of Meeting Management (CMM), Project Management Professional (PMP) or other industry relevant certifications or designations are a plus
• Ability to be poised under pressure, flexible with time constraints and changing schedules, and able to manage multiple complex projects simultaneously

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• Location: Houston

• Post ID: 49151968 houston is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017