The individual selected for the CPC Manager Trainee position will complete field training assignments preparing them to function competently as a Manager in a Parallon CPC (Credentialing Processing Center) organization. Field training will ensure participants are knowledgeable in all aspects of the CPC operational processes including but not limited to, intake unit, correspondence unit, quality review unit, Expedited Processing unit, call center unit, client support manager processes, compliance unit and all operational reports, such as turnaround times, account aging, dynamic expirables, inventory reports, etc. The participants must display competency in specialized aspects of the position to include a very detailed understanding of Cactus software and how it is integrated with operations, other credentialing application system knowledge (HCO, DMO/DMI), perform quality review on provider files, write ad hoc queries, provide customer support and resolve customer issues that arise. Participants are expected to accept interim management assignments as needed. Individuals selected for this position participate in extensive development activities to prepare them as Managers in an CPC environment.
Duties (included but not limited to):
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• Post ID: 51691778 houston