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Posted: Monday, May 15, 2017 5:25 PM

Job Description:/h3:
ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:
:Actively seek and filter event opportunities relevant to the Hakkasan Group brand. Collaborate with such third:party websites as American Express and OpenTable to maximize opportunities for Yauatcha Houston
:Develop external to promote the venue and source business such as joining various networking groups, building relationships with companies, hotels, concierge, and individuals in order to maximize bookings.
:Liaise with PR, Marketing and Restaurant Operation teams to ensure that all information about the restaurant (menus, hours of operation, profile information) is correct on internal websites and external websites such as Yelp, OpenTable, and Facebook
:Reserve private rooms or the restaurant for events and ensure paperwork such as reservations summary report, blocking sheet, waiter notes, set/signature menus, and special order forms are done in a timely manner
:Communicate with guests via phone calls, emails, text messages and respond on time. Maintain positive and professional relations with guests, VIPs, concierges, and regulars
:Organize and oversee events for Yauatcha Houston, including, but not limited to, large book groupings and partial and full buy:outs by maintaining TripleSeat, menus, information packets, tasting sessions, standard guest emails, terms and conditions, manager/chef briefs, costing/proposal documents, REOs, briefing sheets, function forecasting, filing, and follow:up systems
:Ensure all events are accurately costed and deliver profit at company:agreed margins
:Prepare all large party, semi buy:out and full buy:out contracts, charge the necessary deposits, and ensure deposits and full payments are received by the required deadlines
:Prepare monthly sales calendar and update as needed
:Collaborate with kitchen, front of house, and bar staff to evaluate the needs of the guests and maximize efficiency for every department. Relay pertinent information to department heads and ensure all required staffing levels are
:Determine the breakdown of charges (e.g.: food, beverage, private bookings, cake charge, flower charge, delivery charge, service charge)
:Propose private dining charges to guests and obtain their written approval
:Track all leads, signed contracts, and closed events in TripleSeat. Update TripleSeat daily to provide up:to:the:minute accurate sales data at a glance
:Develop efficient event systems for events on:site or off:site, including site visits
:Develop seasonal event packages and events for special occasions (e.g., Christmas, New Years Eve, etcetera)
:Investigate all complaints and report findings to the General Manager. Ensure all customer complaints are handled in a professional manner.
:Utilize traditional software programs such as OpenTable, Microsoft Office (Word, Excel, Outlook, and PowerPoint), Micros, ADP, and any department:specific systems in use
:Maintain awareness of all competitors marketing activities, adopting similar strategies where appropriate.
:Maintain compliance with Hakkasan Groups policies and procedures, as well as city, state, and federal laws
:Ensure confidential documents are kept in a secured area. Properly dispose of confidential documents containing any personally identifiable information via shredding or pulverization
:Complete all administrative duties competently and within the time frame given.

IN ADDITION TO THE ESSENTIAL JOB FUNCTIONS, THE PRIVATE EVENTS COORDINATOR WILL BE EVALUATED ON THE FOLLOWING LEADERSHIP QUALITIES:

:Accountability
:Development
:Working relationships
:Judgment
:Quality of work
:Job skills knowledge
:Productivity
:Dependability
:Punctuality
:Adherence to Policy
:Verbal communication
:Attitude
:Appearance
:Teamwork
:Guest satisfaction
EDUCATION/REQUIREMENTS:
:High School Diploma Preferred
:Two (2) plus years in an administrative role with industry experience preferred. Working knowledge

Source: https://www.tiptopjob.com/jobs/66823985_job.asp?source=backpage


• Location: Houston

• Post ID: 54370303 houston
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