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Posted: Thursday, January 18, 2018 12:08 AM

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WEBSITE
sanluisresort.com

ADDRESS
5222 Seawall Blvd
Galveston, Texas 77551 United States
409 744-1500

EMAIL
dtepper@ldry.com

COMPANY DESCRIPTION

A LUXURIOUS GALVESTON TEXAS BEACHFRONT RESORT & SPA Discover unparalleled luxury at The San Luis Resort, Spa & Conference Center, a 32-acre, beachfront hotel and spa resort on beautiful Galveston Island, Texas. Recipient of the AAA Four Diamond Award® since 1999, The San Luis Resort offers the perfect Galveston hotel and resort experience with lavish accommodations, breathtaking Gulf views and personalized service.

JOB DESCRIPTION
PRIMARY OBJECTIVE OF POSITION: The Spa Director is to be professional in appearance, warm, confident, enthusiastic, motivating and accommodating. He or she is to ensure smooth and efficient operational standards and procedures within all areas, enabling the staff to provide optimal guest service, specifically the Spa Therapists, Estheticians, Salon and Fitness teams. In addition, this position will be directly responsible in overseeing the maintenance and overall operation of the Spa, Fitness, Salon facilities and product inventories.

JOB REQUIREMENTS
JOB FUNCTIONS: • The ability to greet, welcome with a smile and assist guests in the warmest manner. • The ability to communicate with the guest in a clear and professional manner. • The ability to develop and maintain relations with guests to improve business. • The ability to manage and oversee the spa, retail, salon and fitness center. • The ability to arrange staff training accordingly. • The ability to interview and select job applicants, as well as supervise, discipline and give performance evaluations for spa, salon & fitness employees. • The ability to schedule staff and complete payroll in accordance with budgeted guidelines. • The ability to be responsible for the administration of goods, requisitions, inventories, storage and merchandising. The cost effective usage of all department related materials and assets, according to standards to ensure for a smooth operation. • The ability to be knowledgeable on all products, treatments and cross trained in all areas of spa, salon, fitness and retail. • The ability to coordinate training with vendors and employees to guarantee a high level of knowledge and service. • The ability to maintain a safe work environment and in accordance with all department health regulations. • The ability to ensure spa and treatment staff licensing are current and copies are kept up to date on file. • The ability to oversee and maintain the daily operations and cleanliness of the spa, salon and fitness center. • The ability to effectively integrate the spa with the hotel operations. • The ability to utilize all computer & phone systems relevant to the department. • The ability to coordinate regular staff meetings, to keep employees informed on hotel policies and changes as well as ways to increase sales and service. • The ability to maintain a log with important information to be passed onto employees or upper management. • The ability to ensure all equipment is kept in perfect working condition and report any deficiencies to the proper department. • The ability to issue recommendations and work with the annual operating budget, capital budget, operating planning and further periodic evaluations of financial performance, including reports on sales and operations with supporting statistical data. • The ability to anticipate all materials and supplies needed in advance and assure their availability. • The ability to establish relationships with all of the departments in the hotel to ensure a supporting team of professionals. • The ability to be certified in CPR (Cardiopulmonary Resuscitation). • The ability to perform other tasks or projects as assigned by hotel management. • The ability to understand and be fully versed on hotel standards, procedures and guest confidentiality. • The ability to work varying schedules to reflect business needs of the spa.

• Location: Galveston, Galveston/Webster/Dickinson, Houston

• Post ID: 71752492 houston
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