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Posted: Thursday, May 18, 2017 5:13 AM

Job Summary – Under the direction of the HIM Document Imaging Manager, the HIM Document Imaging Lead is responsible for achieving the day-to day operational goals by coordinating and performing activities as it relates to prepping, scanning, and indexing workflow, and document imaging queue management for multiple hospitals in Horizon Patient Folder/McKesson Patient Folder (HPF/MPF).
Supervisor HIM Document Imaging Manager
Supervises – None

Duties (included but not limited to):

  • Provides direction to the HIM Document Imaging Technicians in the management and performance of daily work processes
  • Coordinates prepping, scanning, and indexing activities, work assignments, and staffing levels to accomplish daily operational goals.
  • Assists in establishing staffing schedules and monitors attendance policy violations.
  • May be expected to accept weekend on-call coverage on a potentially rotating basis as defined by departmental policy.
  • Assists the HIM Document Imaging Manager in review and improvement of processes and services.
  • Reports to the supervisor periodically on team and individual work accomplishments, problems, and progression in mastering tasks and work processes.
  • Identifies, provides, and/or facilitates individual and team training needs.
  • Coaches, facilitates, solves work problems, and actively participates in the work of the team.
  • Assists the HIM Document Imaging Manager in capturing HIM document imaging staff productivity.
  • Ensures cross functional collaboration with functional area(s).
  • Assists in employee training and development.
  • Assists HSC Document Imaging Manager with personnel management activities related to document imaging functions.
  • Assists HSC Document Imaging Manager in Quality Control monitoring and reporting efforts.
  • Monitors and completes assignments in designated HPF/MPF work queues.
  • Adheres to documented and established workflow guidelines as it relates to managing work queues.
  • Performs Document Imaging Technician I and/or II duties approximately 50% of work time.
  • Maintains or exceeds established productivity and quality standards.
  • Monitors imaging system daily for scanning errors and/or requests.
  • Promptly reports issues or trends to the HIM Document Imaging Manager.
  • Participates at regular intervals in prepping, scanning, and/or and indexing quality audits as designated by HSC and/or HIM Document Imaging Leadership.
  • Assists with the boxing/retrieval of scanned documents and coordinates the record storage process.
  • Assists in development of SSC/HSC specific policies.
  • Leverage the Parallon Productivity Tool to manage departmental productivity. Ensure Document Imaging staff member other productive time is used appropriately by ensuring 100% of entries are reviewed and approved.
  • Practices and adheres to the “Code of Conduct” philosophy and the “Mission and Value Statement”.
  • Other duties as assigned.

Knowledge, Skills & Abilities

  • Technical Skills – ability to apply, review, and educate on equipment and processes.
  • Organization - establishes course of action to ensure that work is completed efficiently; proactively prioritizes assignments and keen ability to multi-task.
  • Communication - communicates clearly, proactively, and concisely with all key stakeholders.
  • Customer orientation - establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations.
  • Interpersonal skills- able to work effectively with other employees and external parties.
  • Policies & Procedures - articulates knowledge and understanding of organizational P&Ps.
  • PC skills – demonstrates proficiency in keyboard operations, Microsoft Office applications and others as required.
  • Work Independently – is self-supporting; not needing to rely on others to complete a job.
  • Quality Orientation – accomplishing tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time.

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• Location: Houston

• Post ID: 53811968 houston is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017