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Posted: Wednesday, August 9, 2017 11:48 AM

Position Description:
Position Overview:
Ideal candidates will work with Implementation Consultants, Account Managers, Financial Advisors, Regional Office contacts, and Clients (groups) to set-up new and perform maintenance on defined contribution plans across all product platforms.

The Implementation Services Department of VALIC is a fast paced, dynamic team responsible for developing and executing detailed project plans for the creation of new employer plans. The successful implementation of the plan directly influences the client's overall first impression of VALIC and our services.

1. Partners and development relationships with all internal and external customers to ensure needs are met based on segment model
1. Executes employer-directed/ plan level financial transactions (examples may include fund exchanges and de-conversions)
2. Responds accurately to assigned research requests via email tracking system within established timeframes
3. Proactively escalates and creates options for group issues on files, setup and processing phases
4. Maintains group data for assignments accurately and timely in the associated reporting system
1. Analyzes paperwork and sets up defined contribution plans based on system requirements
2. Loads files and data into applicable systems
3. Performs maintenance on group plans in the recordkeeping system
4. Audits participant records for accuracy of data load
5. Tests systems to ensure plan/participant level operations meet Group requirements
1. Enters data timely and accurately in various processing/informational systems as required to complete plan maintenance
2. Coordinates with fund and/or third party financial services companies for set up of accounts
3. Maintains and distributes fund updates and/or matrices to internal business partners
4. Processes plan maintenance on various data processing/informational systems
5. Interacts with fund company service contacts to resolve trading discrepancies and/or rejects as needed
1. Utilizes team resources to optimize results
2. Continually seeks and shares Subject Matter Expertise with team to ensure cross-functional processing
The best people doing this job are high-energy, PC proficient professionals that possess strong problem solving and decision making skills and the ability to perform in a high-volume, service-oriented team.

Position Requirements:
1. Bachelor’s degree or four years of directly related work experience
2. Proficient in MS Office Suite
3. Strong research and analytical skills
3. Excellent communication skills – written, verbal and interpersonal
4. Ability to manage multiple projects as assigned
5. Knowledge of retirement or pension plans is preferred

About Us:

American International Group, Inc. (AIG) is a leading global insurance organization. Founded in 1919, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement products, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security. AIG common stock is listed on the New York Stock Exchange and the Tokyo Stock Exchange.

Join our Talent Network at Additional information about AIG can be found at and | YouTube: | Twitter: @AIGinsurance | LinkedIn: These references with additional information about AIG have been provided as a convenience, and the information contained on such websites is not incorporated by reference into this press release.

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• Location: Houston

• Post ID: 62856653 houston
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