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Posted: Friday, August 4, 2017 10:14 AM

Job Summary – The Underpayment Resolution Team Lead is responsible for assisting the Underpayment Resolutions Manager with training of the Underpayment Resolution department. Also, performs daily discrepancy account resolution and coding.
Duties (included but not limited to):
• Provides introductory and ongoing training and education to staff to ensure that policies and procedures are followed
• Meets with the Manager regularly to effectively communicate and resolve Underpayment issues, set and prioritize goals and improve processes
• Assists with staff communication, providing updates, resolving issues, setting goals and maintaining standards, including performing QA reviews for staff
• Maintain established departmental policies and procedures, objectives, patient, and customer service policies
• Monitors inventory by running appropriate reports and contacting insurance companies to resolve claims
• Identifies problem accounts and escalates as appropriate
• Updates the patient account record to identify actions taken on the account
• Assist manager with development and implementation of department and project action plans
• Meet the productivity and quality standards of the organization
• Complete and comprehend all education requirements
• Practice and adhere to the "Code of Conduct" philosophy and "Mission and Value Statement"
• Other duties as assigned

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• Location: Houston

• Post ID: 62265118 houston is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017